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Project Description

Case Studies of Service Integration examines the nature and impact of service integration strategies at selected sites around the country. The Rockefeller Institute visited sites in 12 states where human service program managers have undertaken substantial efforts to integrate the delivery of human service programs. Selected site visit reports that document strategies, critical success factors, lessons learned, and operational tools, such as information technologies, that have contributed to the success of these efforts, are available at the links below. The reports reflect the focus of the research, which targeted efforts to coordinate and integrate services in income support programs, such as TANF and Food Stamps, with other programs.

Project duration: Feb 2002 - May 2003

Sites studied include San Mateo County, CA;
El Paso and Mesa Counties, CO;
Bibb County, GA;
Jefferson County, KY;
NE;
Montgomery County, OH;
Jackson and Coos Counties, OR;
Fairfax County, VA;
Racine and Kanosha Counties, WI

Sample Characteristics and Sites Studied

Human service programs in 12 states

Recent Findings in Brief

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