Case Studies of Service Integration

General Information

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Evaluator(s) Nelson A. Rockefeller Institute of Government
Investigator(s) Mark Ragan (Nelson A. Rockefeller Institute of Government)
 
Domain Income Security/TANF
Community/Neighborhood
Status Operational with Findings
Duration Feb 2002 - May 2003
Type Research and/or Program Evaluation
Program/Policy Description Case Studies of Service Integration examines the nature and impact of service integration strategies at selected sites around the country. The Rockefeller Institute visited sites in 12 states where human service program managers have undertaken substantial efforts to integrate the delivery of human service programs. Selected site visit reports that document strategies, critical success factors, lessons learned, and operational tools, such as information technologies, that have contributed to the success of these efforts, are available at the links below. The reports reflect the focus of the research, which targeted efforts to coordinate and integrate services in income support programs, such as TANF and Food Stamps, with other programs.
Notes No notes reported.
 
Last Updated 00/00/00
Type of Summary Unreviewed
Contact(s) Mark Ragan (mragan07@comcast.net)
Nelson A. Rockefeller Institute of Government
411 State Street Albany
(T) (518) 443-5522
(F) (518) 443-5788
Submitter(s) Research Forum Staff (info@researchforum.org)
National Center for Children In Poverty
215 West 125th St, 3rd Fl
(T) (646)284-9600
(F) not reported

Populations Studied

Target Population Local government
Social/Community service agencies
Subgroups Analyzed Caseworkers/managers/administrators
Sample Size and Unit Human service programs in 12 states
Execution not reported.

Sites Studied

San Mateo County, CA;
El Paso and Mesa Counties, CO;
Bibb County, GA;
Jefferson County, KY;
NE;
Montgomery County, OH;
Jackson and Coos Counties, OR;
Fairfax County, VA;
Racine and Kanosha Counties, WI