To determine how state and local management systems influence local welfare service practices and culture.

To determine whether some management systems are more effective than others in influencing front-line caseworkers to implement welfare programs in a manner consistent with the goals and policies established by the states.

To determine how performance-based management systems affect welfare service delivery, and how these systems differ from management systems relying solely on rules and regulations.

To determine how the type of organization (i.e. public, non-profit, or for-profit) affects the delivery of welfare programs and services.

To determine the advantages and disadvantages of contracting with private organizations or transferring program responsibility to public agencies with traditional missions other than cash assistance.